RCS messaging for e-commerce

RCS Messaging for E-commerce & D2C | SendRCSMessages
Solutions · E-commerce

RCS messaging for e-commerce & D2C

Recover abandoned carts, send rich order updates and showcase products with carousels — branded, verified and built for Indian online stores.

Verified sender Consent-based SMS fallback
U
UrbanNest Verified business
Cart reminder IN YOUR CART

Your cart is waiting

Complete your order before it sells out

Buy Now View Cart
Cart recovery Product carousels Order updates Verified branding
Examples

What an RCS message looks like for your store

1 Cart recovery
U UrbanNest
Cart item
Your cart is waiting

Complete your order before it sells out

Complete Purchase Need Help?

Show the exact product image and price, with a one-tap button back to checkout.

2 Back in stock
U UrbanNest
Back in stock item
Back in stock

The item you saved is available again

Buy Now View Details

Bring customers straight back for items they showed interest in.

3 Order & delivery update
U UrbanNest

Your order #4821 is out for delivery and will arrive today by 7 PM.

Track Order Contact Support

Branded, verified shipping updates instead of an unfamiliar sender ID.

Customer journey

From browse to delivery

Discover

Showcase products with a swipeable carousel of cards.

Recover

Bring back abandoned carts with the product and a buy button.

Confirm

Send a branded order confirmation right after checkout.

Deliver & re-engage

Keep customers updated, then bring them back with loyalty offers.

Why RCS for e-commerce

Built for stores that sell on the move

Replace plain SMS notifications with branded, visual messages your customers actually want to open.

Verified branding

Your name and logo, not an unknown sender ID.

Product visuals

Show the product, price and offer — not just text.

One-tap actions

Buy, track or view details without leaving the message.

SMS fallback

Reach is preserved where RCS isn't available, where configured.

FAQ

E-commerce RCS questions

Can RCS recover abandoned carts?
Yes. An RCS message can show the exact product image, price and a buy-now button, subject to customer consent and agent approval.
Can I send order and shipping updates over RCS?
Yes. Transactional updates such as order confirmation, shipping and delivery status can be sent as branded, verified RCS messages.
Can customers buy directly from an RCS message?
Customers can tap a button to open your product or checkout page. RCS itself is a messaging channel; the purchase completes on your website or app.
Get started

Bring RCS to your store

See cart recovery, order updates and carousels live, and get pricing for your volume.

Scroll to Top