RCS messaging for healthcare
Confirm appointments, send reminders and let patients reschedule — branded and verified, without exposing sensitive medical details in the message itself.
What an RCS message looks like for your clinic
Logistics only — time and date, no medical details in the message.
The message points to a secure portal — it never carries results itself.
Suggested replies make rescheduling quick for both sides.
Sensitive medical details — diagnoses, test results or conditions — should never appear in a promotional or unsecured message. We design RCS flows around logistics only (appointment timing, reminders, portal links), keeping anything sensitive behind a secure login.
Common healthcare use cases
Appointment reminders
Reduce no-shows with a branded, timely reminder.
Reschedule flows
Let patients pick a new time with suggested replies.
Report-ready alerts
Notify without exposing results — link to a secure portal.
Health-camp & preventive care
Promote camps and checkups with verified branding.
Patients respond better to a name they recognise
A verified clinic name reduces the chance a reminder gets ignored as spam.
Verified identity
Your clinic's name and logo, not an unknown number.
Fewer no-shows
Clear reminders with a one-tap confirm or reschedule.
Privacy by design
Sensitive details stay behind a secure portal, not in the message.
SMS fallback
Reach is preserved where RCS isn't available, where configured.
Healthcare RCS questions
Can clinics send appointment reminders over RCS?
Is it safe to share medical information over RCS?
Can patients reschedule an appointment from an RCS message?
Bring verified messaging to your clinic
See appointment reminders and reschedule flows live, and get pricing for your volume.